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- Nier automata pc patch april update#
- Nier automata pc patch april series#
- Nier automata pc patch april windows#
The details have already been forwarded and the team will continue its investigation on the concern.
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We appreciate your patience during the escalation. Eventually 17.5.1 came along after this email, same thing. So now they're telling me something that I had already explained twice now (in my ticket, and in my original email detailing the issue once they asked for my DXdiag report on the 22nd of April), that the issue persisted on all recent versions of AMD's Drivers, including versions older than 17.2.1. We apologize for the inconvenience and thank you for your understanding. We recommend to keep the game fully updated as a fix will be placed into a patch for the game. Unfortunately, they do not have an ETA at this time. This concern has already been forwarded and the development team is already investigating it.
Nier automata pc patch april update#
So if you do experience any issues, we advise you to update to the latest Crimson ReLive Edition driver.
Nier automata pc patch april windows#
The issue only occurs when using Crimson ReLive Edition 17.2.1 on Windows 10.
Nier automata pc patch april series#
We are aware of a potential issue which may cause a blank or white screen to appear when using Radeon RX400 series graphics cards. We apologize for the delay in our response. May 3rd, after I had to send them another email asking what was up at Square Enix Support, since they hadn't responded in weeks with any information, and nothing was publically announced: Thank you for contacting the SQUARE ENIX Support Center. Thank you for taking the time to contact us today and we look forward to your opinions of our upcoming titles. It will be forwarded to the appropriate party. We appreciate you bringing this to our attention. Thank you for contacting SQUARE ENIX support,
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On the 24th of April, 5 days after I opened a ticket, my first human response after Square Enix Support taking 3 days to get an automated response telling me someone would reply in 48 hours (I made sure to tell them both in my sollicited survey and in emails that I was unhappy with their slow pace for support, citing that other companies such as Valve or Bethesda can react much more quickly): To say they don't care is an incorrect assessment.Īlright let's dig through my emails then, shall we? That is not to say the they could've handle this better, but the facts stand where they are. The problem is some pc gamers are too prideful to ask for help on the issue, and don't want to just sent simple email to address the issues, but instead they rather complain and join band wagon to be part of something. Put it bluntly.ĪMD employee posting there says “sometimes when an issue seems like it’s so simple can turn out to be incredibly complicated to resolve, taking longer than expected time to discover, resolve, and verify the root cause.” for example. Why they haven't patch the game yet, its complex issue I don't think the they expected to experience. Originally posted by Byron the Cat:I am here to rebuttal the opinion of some costumers who are having issue on how Square Enix port team, "just don't care".